Bitek’s range of expense tracking solutions allow SME's, Universities, Colleges, Medical centers, Military, Government and other organizations to securely and centrally manage data from varying sources and in different formats from one intuitive system. Bitek's methodology is simple: we help our customers increase efficiency and reduce expenditure through tailored automation. Our fully web-based BTMS V10 is available as an on-site, hosted or hosted and managed solution. The BTMS V10 offers our customers a complete solution to communications auditing and expense tracking in mission critical environments. BTMS V10 allows our customers to bill and track virtually any service or expenditure and the system can be fully integrated with existing VoIP or legacy systems. All of our solutions are fully customizable and, most importantly, are tailored to each customers specific needs. Services include full billing and resale capabilities, call accounting, asset management, data and WiFi billing, work order/trouble ticket, service request, switch integration, inventory, cable management, and many other features. With more than 35 plus years of telemanagement experience, we possess the skills and experience necessary to provide turnkey solutions for your telemanagement needs.

Bitek’s patent-pending Guardian system is a pioneering protocol management system for use within IP Networks. Guardian was been deployed around the world and can intelligently audit and manage Voice over Internet Protocol (VoIP) inline with national regulations. The Guardian system allows illegal VoIP traffic (grey traffic - which uses significant bandwidth and generates no income to the Operator) to be blocked from the national network, dramatically increasing international telecom revenue. At the same time, licensed revenue-generating traffic is identified and allowed to pass freely throughout the network without restriction. The Bitek Guardian system is tailored to each customer's specific requirements and eliminates voice fraud by providing the necessary tools to ensure national telecom legislation is enforced.